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UVDTF

Physical pre-made transfer (UVDTF) shipping information, returns, exchanges, defective items and FAQ.

Refunds, Returns and Exchanges

Refunds

All UVDTF transfers are final sale. No refunds are processed for buyers remorse. Have a defective item?

Exchanges

There are no exchanges processed for UVDTF transfers. Please make purchases carefully. 

Damages

If your package arrives with damaged, defective, or incorrect products, please email here.

Shipping

DELIVERY TIMES

UVDTF transfers are shipped via lettermail without tracking. We offer shipping to destinations within the US, Canada, and internationally. Please note the estimated delivery times:

  • Within Canada: 1-4 days

  • To US: 4-6 days

  • International: 4-7 days
     

All UVDTF transfers are carefully packaged in stayflat envelopes to prevent bending during transit.

DELIVERY DELAYS AND RESPONSIBILITY

While we strive to ensure timely delivery, please understand that weather and other unforeseen delays are beyond our control. We are not responsible for late deliveries caused by such factors.

UNDELIVERED PACKAGES

In the rare event that your package does not arrive, please follow these steps:

  1. Open an investigation with Canada Post for Canadian orders.

  2. For US and international orders, please refer to the respective postal services for investigation procedures.
     

PROCESSING TIMES

All in-stock products are typically shipped within 1-3 business days from the time your order is placed. Pre-order products will be shipped once they arrive in our inventory.

We are committed to delivering your UVDTF transfers promptly and ensuring they reach you in excellent condition. If you have any questions or concerns about shipping, please don't hesitate to contact our customer service team.

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